I would like to express my appreciation for the service provided by Shaun. Shaun kindly agreed to scheduling an after hours measure and quote, only to be inconvenienced by my builder who failed to open my house. Due to my work, I had taken time off to make this appt and so rescheduling was a major issue. Shaun generously offered to perform a very early morning measure and quote for me to be able to get to work (in addition to having to drive a long way out of his way). His advice and recommendations on blind choice/colour was also very welcomed and his overall service very professional. I am sincerely grateful.
Was very pleased with the advice and help from Stephanie Coleman. She gave us lots of advice on vertical colours, style etc. The house looks amazing now that everything is complete. Will definitely recommend Kresta to any family or friends. Klair, QLD
Hello I don't do this kind of thing, however, I felt I needed to write to you to let you how wonderful Kellie and Mario are and also to write some positive words about Kresta. Kellie came to my partners home. He had no idea on what he wanted or needed. Kellie spent a great deal of time with him to make sure he had the best produces and a great look. She even made time to meet up with me to make sure I was happy. I believe she met with me on one of her days off because it was so hard to get time with her. I now understand why she is highly sought after Both my partner and I found her to be truthful and very helpful. My partner had a few other quote and even through Kresta was not the cheapest he was so happy with Kellie service he went ahead. Just before the paperwork was sent off I did go online to see what reviews Kresta had and I was very disappointed in what I read. After talking with my partner I jumped on the phone and call Kellie. Kellie them explained that yes there are some bad things out there and that she would do her best to make sure everything ran smoothly. Both my partner and I are happy with the results. my partner and I were given updates from both the showroom and Kellie on a regular basis and we always felt nothing was a bother. This was followed up when the fitter arrived we were very happy with his work. Mario was on time and worked very quickly. He explained how the curtain needs training and if we were not happy to call in four weeks. Well, it has been six weeks since they have been installed and my partner and I are very happy. I really like the look and I would like to thank Kellie and Mario you are both a great representative of your workplace. Thank you. Nigela, VIC
I recently had roller blinds and plantation shutters installed at home. The finished product has given my home the real 'wow' factor and I am delighted with the results. The Kresta team have been very helpful and professional in their roles. Stephanie has a wealth of experience and her advice was invaluable and the fitters Brett and Scott did an amazing job. Thanks again Kresta Ipswich I will have no hesitation in recommending your products and services to my friends.
I have just finalised my last order with Kresta and my whole house will be complete with Kresta blinds. I started the experience with your former employee Sharon and most recently Stephanie. I would like you to know how thrilled I was with Stephanie’s services. Stephanie connects extremely well with her clients and is professional and friendly. I have had the most pleasurable experience with Stephanie and I really wanted to type this email to praise Stephanie. I am sure Stephanie is a very valued team member. I work in a strong sales environment and understand how important it is to have a successful team member in this area. Thank you to the whole team at Kresta as well for the quick installs and a great product. Katrina T, QLD
I would like to compliment the fitters Jason and Dom who did a wonderful job with our shutters. They were very professional and did an amazing job. Lynda, WA
I have been dealing with Kresta for years for all our window dressing needs, blinds, curtains and shutters. Peter our sales representative always gives 100% customer service, he is extremely friendly, professional and knowledgeable about the product range. The fitters always do excellent work and the office staff are always pleasant and very helpful. Diane, QLD.
Lucas Watson just came to our house to quote us for blinds, shutters and curtains. He was here for about 2 hours and was extremely friendly, professional and knowledgeable about your products and helpful that I felt I needed to let you know that's exactly really is a credit to your company and I would thoroughly recommend him to anyone. Nella J, Brighton VIC
I recently had the pleasure of meeting Donna who helped me choose the perfect blinds for our new carport conversion (now my teenage son's much needed own bedroom). Donna was extremely helpful and her wonderful eye for detail and explanation of the different products available and what would be the most suitable for each window (there were 2 windows and a large sliding door to dress) was very much appreciated and we soon had it all wrapped up. Thank you Donna, it was great to meet you and I truly enjoyed your company whilst we chatted about different window dressing options. The blinds are being installed tomorrow and I am very excited about the choices we made. Keep up the fabulous work Donna - you are such a credit to your Company. Kind regards, Jackie, SA
I would like to say thankyou to your saleperson Stephanie Coleman and your fitter Scott for their very professional approach to the sale and fitting of our shutters. They were both very friendly, patient and willing to listen to our needs and gave us the best product and fitting installation. The product looks amazing on our windows and my wife and I believe each room has now a new refreshed look, like a new house. We are so happy we have placed another order to do the other rooms in our house. Thankyou. Peter M, QLD
In todays highly competitive environment it is no longer good enough to deliver just 'good' customer service. The bar has been raised and now every member of your organisation must deliver service that is outstanding. 'Jessie' at your Tweed Heads branch is a true example of exceptional customer service, professionalism and upfront communication. She takes responsibility for inaccuracies and confidently controls the situation using techniques and strategies to build a genuine relationship and goodwill with customers quickly and easily. Her happy charismatic, confident disposition is inspiring! After waiting 6 weeks the blinds and curtains are ready to install, I was happy to pay the deposit of 1/2 the total cost, however the full balance before Kresta will even book an installation date. This is poor company policy, especially when the curtains are incorrectly made too large, too short or too long, Disaster!! We were now one week away from our tenants moving in, on the 1st of July. I rang Jessie at Tweed Heads and discussed our options, explaining I can't wait 6 more weeks. It had to be done before the 1st of July. No - Later! Sam and Jessie came out to take a look at the curtains. They took the curtains away and assured me it would be done. Jessie continued to keep me updated as the week progressed. I was overwhelmed, on the 30th June at 10am when Jessie and Sam arrived to hang the curtains themselves. Thank you both for an exceptional job well done! (Anne M, NSW)
We wish to compliment Kresta St Mary's staff on their outstanding service, from their mobile representative, Donna, the showroom staff, and particularly Tina, to the installer, Tim. After major problems with another supplier, the quality of Kresta's vertical blinds and installation has been outstanding - so much so we have decided to order more of the same product! Congratulations. Sharon and Gavin C, SA
George Milonakas visited us yesterday to do a free measure & quote on his day off and my wife & I cannot but comment on his professionalism, helpfulness & such an easy going personality. He gave us some great advise on suitable window furnishings and even suggested the use of some discontinued fabrics at very competitive pricing. Overall we are more than happy with the superb service from Kresta Mentone & will be visiting their showroom this week to finalise our order. Robin J, VIC
We've recently had our whole house fitted out with curtains from Kresta North Lakes. Initially Kate (consultant) visited our house to do quotation, however due to a concern with our current curtains she put me directly in contact with Kylie (North Lakes manager). Kylie was able to resolve our concern and then order the curtains for our whole house. Kylie and Kate visited our house with a few options we had chosen and we also visited the showroom several times - including to change the curtain fabric chosen then for other things (including ordering backings to the curtains to reduce heat). Glenn (the fitter) came to our house to do a measure to ensure perfect fit, and then to install the curtains and the linings. Nothing was too much trouble for the Kresta North Lakes team and they were very helpful at all steps to ensure we were happy with the order and finished product. Bernadette W, QLD
Jai installed our 5 large new blinds today and was extremely efficient and very friendly. The job was done very quickly and professionally. Love the result ! Karen, A, QLD
Our white shutters were installed today and I couldn't be happier with them! They are gorgeous and great quality. Our fitter Frank was fantastic and worked so hard and efficiently. He had a tough job on his hands too, with our high ceilings, working up a 2 story ladder, but he wouldn't give up until they were perfect. Thank you very much. Alana
I want to thank you for the beautiful curtains you provided for us and the excellent manner in which your Fitter Connor fitted them. He was extremely courteous and extremely efficient in the work he had to do. His commitment towards our installation was purely second to none. After an error on the order he had meant he could not finish on the given day, he made his genuine intention known to us that he would be back quickly to rectify it. And he was. So thank you Kresta and thank you Connor for a job well done! Bruce & Karyn Parker
Very happy with Kresta's home consultation. Stephanie made the whole process less daunting with her friendly & professional manner. She knew the products, had plenty of examples & samples without confusing us. We also had a follow-up visit by Lloyd to check measure & he also gave us a lot of confidence in the product. Looking forward to our new window furnishings. With thanks, Cath & Craig
I am so happy with the Blinds that were fitted today, Juan the man who fitted them was wonderful quick and very pleasant. The blinds look fabulous the whole experience was easy and very quick for them to arrive too we ordered just before christmas and they are up today. Thank you everyone. Kristine C, NSW
We have received our new roller blinds for the whole house today. As promised the blinds were installed before Christmas and on the day promised. We have to thank Rita Azzo at BCI for the help she provided, nothing was a problem and Ross who installed the blinds professionally and promptly. Overall a great experience and we would recommend Kresta Blinds to our family and friends. Thank you Kresta. Alan & Sarah B, NSW
North lakes. I have just had my final fitting of panels and curtains. I want to thanks Kylie for her outstanding customer service and Connor for his eye for detail and great fitting skills. I have recommended Kresta to a number of friends already. Ruth R, QLD
Hi I would like to say how professional both the rep (Ken) and the fitter (Conor) were in the recent installation of our blinds. We initially had an upstairs floor completed in June 2016 and Conor came to install those and again today 16/12 for the last two downstairs. He is a courteous and knowledgeable gentleman and nothing was too much trouble. He is an asset to your company and I hope he is looked after. Liz. W, QLD
We have recently enjoyed the exceptional service and expertise of both Michael, our Sales Representative and Conor, our Fitter. We were after a combination of ceiling to floor s-fold sheer curtains, roller blinds and Venetians. Michael immediately understood 'the look' that we were hoping to achieve, he was very thorough and knowledgeable in every aspect of his role. Conor was given the momentous task of fitting our window furnishings. It was an incredible feat as some of the ceiling to floor curtains were huge in length! Conor remained undaunted and achieved a fabulous result! We would like to thank both Michael and Conor - the Kresta A Team and we have no hestitation in recommending them or employing their services in the future. Amanda C, QLD
I would like to say how extremely happy I am with my panel blinds that were set up in my house. Donna, the sales representative that came to my house for a quote for very knowledgeable and she is the one that recommended panel blinds, instead of roller blinds for my glass sliding doors. Her expertise and beautiful people skills are to be praised. Donna went out of her way to let me pay the deposit outside business hours. Also, the gentleman, Tim, who installed the panel blinds did some a quick and efficient job. It took him 20 minutes to do everything. I have already recommended Kresta to my family and friends. Thank You very much for your kind service. Elvira H, SA
Michael was the sales representative who quoted and ordered curtains and roller blinds for my house recently. I was impressed with his knowledge of the products, and I valued his guidance in selecting the most appropriate product for each window. The curtains and blinds have just been installed (by Connor) and I am happy with the selections I made (with Michael's input). I will recommend Kresta to family and friends. Carmel H, QLD
Connor fitted curtains and roller blinds in my house today and I was very highly impressed with his work and his manner. He arrived early, checked that his instructions with me and proceeded to work efficiently to complete the job. Connor communicated with me as he went, explaining how to operate the double curtains (sheer + sun-block). He was calm, easy-going and respectful, and highly professional. I highly commend Connor for his work today and will recommend him and Kresta to family and friends. Carmel H, QLD
A big thank you to Ross who came to my home and installed my roller blind and panel blinds at a blink of an eye, he arrived at the scheduled time. He is very professional at what he does and at such a timely manner. Thank you for your professionalism and care taken to install all the blinds. Rita who has arranged the fit out appointments and her friendly manner to attend to my requests. No request is too much. Thank you for your commitment to make a very happy and satisfied customer. Also must not forget to thank the sales representative who came to our home and assisted us in making decisions on our blinds and advising us of the most appropriate product for the space. Greatly appreciate the time and care taken to assist us on a task that seemed so hard at first but so easy with the added help. Congratulations on a great team who make it so easy from the first meet to the installation process. Congratulations Kresta! Desiree A, NSW
I had Stephanie come to my home for a quote, What an amazing woman, she was so patient with me and so helpful with her advice. What an amazing experience. I would also like to thank Sharon who i spoke to on the phone. Kresta you are so lucky to have these wonderful ladies representing your company. I would like to thank these ladies for being so kind, it was so refreshing to deal with these ladies, Thank you again, i would not hesitate to recommend Kresta to anyone. All the very best Robyn, QLD.
We recently had Amanda come and do a quote for us around the end of September. She was wonderful. Very knowledgeable, patient and a pleasure to deal. I feel that good service should be recognised. All the best. Debbie & Kate, QLD.
I want to say how pleased I am with my Kresta experience. Please pass my thanks to Lee-ann in the showroom, Sam who did my measure and quote and Scott who did my installation today. They are all terrific and deserve special mention. The blinds are absolutely great. Regards Graeme Marshall, QLD
Once again I am very satisfied with Ken (salesperson) and Connor (fitter) from Kresta. I've had several dealings with the Kresta team now and can't fault the professionalism, patience and quality. Thanks Ken and Connor for another brilliant job! Loren K, QLD.
We have just had plantation Shutters installed by Kresta at Biggera Waters. Absolutely thrilled with the service from the first measure, quote and finally installation by Anthony. He has done such a wonderful job and they look fantastic. Couldn't be more pleased. Was well worth the wait as they take a while to be made. Thank you. Kay. T, QLD
Hi there, I just wanted to say how wonderful your employee Bulbul is. Her prompt assistance, lovely nature and helpfulness was really incredible. Cheers, Kirsten. Kristen G, VIC.
10/10 ! Thrilled with my new Venetians. The measuring absolutely perfect,as was the fitting.Great service in that department.Thank-you. Carolyn E, QLD
We wish to thank Connor the fitter you set to install our blinds. He was extremely professional and we were very happy with the service he provided last Friday. Allan D, Qld
Kudos to Mary who was a tremendous help to me and getting a service call resolved, after having just returned to work from a vacation. It was a pleasure to work with her, her promptness was refreshing and she followed through to make sure I received the necessary calls. She is an asset to Kresta and due to her assistance I changed my referral to 8. Thank you Mary! Philomena Liang, VIC
Spiro Doulos was professional knowledgeable and had a fabulous attitude. He is a true asset to Kresta. Glenn C, NSW
|I can not praise Kresta enough on how great there customer service is! The sales rep Donna is absolutely amazing. I had no idea what I wanted and she really took the time to go through all the different options. Im being very honest here, i did have 4 other companies come over to measure and quote and they call came in a little cheaper BUT the level and service I received from Donna it was was a no brainer plus she went through things none of the other sales reps went through Eg. which side I wanted the pull sting on and what colour I wanted I wanted the pull sting. Great attention to detail. The day i got the blinds installed the man who installed them was very efficient and friendly too. When I was testing the blinds I did notice a very very small hole in one of them, when I showed him he said for me to call customer service and they will replace it no problems and sure enough they did no questions asked. Again Brilliant customer service!!! I have just brought another house and I will not be shopping around because I am so happy with Kresta and know Im getting what I pay for. I have recommended a few people to Kesta now and they all agree with me. So thank you to everyone at Kresta you are the true meaning of GREAT customer service. :)Danusia G from SA|
This is the first time I have taken the time to provide feedback to a company. On this occasion I felt compelled to because of such a great level of service by your staff member Mary @ Coburg. I had a small problem and she was attentive, called me back when she said she would and solved my dilemma. Great staff are hard to find...you've got one in Mary. Stuart W from Victoria
I used Kresta in December 2015 in which they were BRILLIANT! quick to come out and then quick to order and install. My blinds have been great. I will always use Kresta in the future! Keisha Strudwick from QLD
Hi, It has been a few months since we had a lovely Consultant Donna come out to measure and quote our new house's roller blinds and Panel Glider blinds. I have to say Donna was an absolute pleasure to deal with she went above and beyond to help me. After building a house an having to deal with a lot of Sales people Donna was my favourite!! The turn around time was as stated I didn't have to do any follow up calls to see where anything was! Very happy with the communication. Also the fitter I cannot remember his name but he was great too, he was tidy cleaned up after himself. I am very happy with how everything turned out, will be recommending your services to anyone needing new windows/door coverings . Thanks Loren :)
We just wanted to let you know Angele came to our home to measure for blinds and curtains. Angele was so impressive. She did her job so well and was very obliging both Paul and I found her just so lovely. We had a very bad experience with Allied Pickfords when we moved here from Brisbane. We could see they were not interested at all in their jobs and refused to unpack our boxes even though that was in the contract. Not to say we had thousands of dollars worth of damage to our belongs which didn't seem to bother them either. As you can see from our experience with A.P. we are now wary. Angele restored our faith in the people of W.A. and we have to thank you for having such a lovely lady working in your Organization.
I would like to express my appreciation and commendation to Jill, Bul Bul, Chris (Showroom) for their good service and Chris fitter for all their guidance and assistance. Their professionalism is outstanding, they are warm and welcoming. The showroom is well laid out and presented, neat and tidy upon all my attendances. I look forward to engaging Kresta's employees again in the near future when I am ready for external blinds, It has been a pleasure. (Facebook)
I had a rental fitted out with some new panel blinds & pelmet in the family room and verticals in the laundry. Now the house has a lovely warmth to it as the bare sliding doors made the home feel cold and exposed. We were trying to match to existing roman blinds that were in an unusual shade of brown/grey and I am thrilled with the result. Also love the new verticals WITHOUT all those beaded chains etc., the new modern wand controls look so neat. They look so fabulous I am getting a quote on our home for some new panel blinds, to spruce the place up. Susan F. (Facebook)
Have loved the service and advice I have received from Kresta in Canberra. Their advice on window furnishings has changed the whole look and feel of my family area, not to mention improved the energy rating of the house. My house actually feels warm this winter! We can't wait to continue improving the rest of the house! Megan S. (Facebook)
In my opinion, KRESTA is the 'only' name in blinds. I have been a customer for 30 years. The 1st lot of verticals lasted almost 15 years...which was unbelievable, seeing as the huge windows are in a full sun situation. Very happy indeed with their high quality vertical blinds. Irena S. (Facebook)
We've done every room in the house bar one, the dining room, and love all our Kresta blinds thank you. Also, our installer was super fab... Really professional and friendly. Noah B. Simply stunning!! (Facebook)
This week I had new beautiful blinds and curtains fitted in my main bedroom. I am thrilled. They are just beautiful - just what I hoped for. I wanted luxurious looking filmy floaty curtains, and that is just what they are. I love them, and the fitting was a pleasant experience too, it was quick, accurate, and clean, while at the same time being pleasant, helpful, and friendly. Robbie M. (Facebook)
I went to the Kresta stand at the Subiaco Home last week, and I must say that I was very impressed with the quality of stand and the products. Also found the lady who served me (Helen, I think) to be highly professional and friendly! I will definitely be going with Kresta to upgrade my blinds. Well done! Archie M from Western Australia (Facebook).
Dear Greg, I wanted to thank you very much indeed for taking the steps you did to rectify the issues raised in my earlier email. Karl came right on time, as promised, at 4pm yesterday, to hang the outstanding roller blinds. He was particularly polite and very pleasant to talk to. Not only did he hang the blinds he brought with him, he also offered me some stops on all the blinds installed earlier to prevent them from going too high up when being opened, and from rolling on the ground when being closed. This was something I had never been offered before, and of course, I didn't know to ask if it was possible to do. Please accept my sincere thanks. Your professionalism and concern about my earlier treatment by Kresta was most appreciated. I wish you all the very best as you roll out a computerised system of ordering blinds, and I shall certainly call Kresta again, should we require more window coverings. Sincerely, Mary-Anne C. from Victoria
I would like to thank you for the amazing service I received after asking for a replacement missing part. Not only was query dealt with quickly and professionally, but the missing part was dispatched almost immediately! Thank you once again! Gianna
A big congratulations to whoever trains up your customer service staff. I was at Home Base Subiaco on Tuesday looking for some inspiration as I'm remodelling my home and came across your showroom. The sales lady, a mature and elegant woman who would look perfect behind the Chanel counter attended me. I was wonderfully surprised at her friendliness, her professionalism and her astute ability to draw out my own personality and paint a picture of my home with your products. I saw my house in a different light because she took the time to talk to me and discover how I lived, entertained etc etc and steered me into directions I would normally pass by. She was exceptional and thoroughly engaged with me even though I'm not ready to purchase, I'll be going back to just that shop. Helen (I hope I've got it right!) I'll be offering you a job when I return - you are what a customer service person should be. Maree from Western Australia
I'm so impressed by the service I received today from Gaby. She was super friendly and such a huge help with the choices I made. Who knew picking blinds could be such a great experience. I was also so happy that Biggera Waters was able to book me in within 24 hours while I had limited access to my build. Thank you Kresta for always looking after me. Amanda M from Queensland
Thank you Pam for your exceptional service. I am very grateful for your fabulous help with design ideas and your great product and fitting knowledge. You really listen and as a result the blinds and curtains beautifully compliment my new home. The theatre room has a gorgeous block out curtain creating a real theatre feel. In the bedroom a sheer bronze floor to ceiling curtain gives the feel of subtle luxury. The rest of the house has roller blinds which match perfectly to the paint colour. I am extremely happy with Kresta and definitely recommend them for superior quality and outstanding service! Katherine M. from South Australia
Just wanted to say thank you to Sam for fitting my blinds. He did a fantastic job. I could see that he strives for perfection and that he takes so much pride in what he does. He was clean and tidy and made sure that everything was perfect before he left. I am a very happy customer and thank you and would recommend your company anytime. Kind regards, Kaylene H. from Victoria
Hi Pam, Just wanted to confirm how happy we are/were with your service. At the end of the day, for us it was about cost as it is our first home and costs associated with getting your first home stack up very quickly. In terms of quality, once again, being our first home, we are unable to compare quality of products between different companies, firstly because it is not until installation that you get a real feel of the product, and secondly because I believe that the difference in product quality is probably quite consistent between different major companies in Adelaide. However, for us, it was your service that made us decide to go with Kresta. From the moment you arrived on Saturday, you were warm and friendly without being obtrusive. You spent the time to go through different options with us without making us feel we were making bad or wrong decisions, instead, offering suggestions without pushing product. You were respectful of us and our thoughts as well as our home. In the end, the price you gave us was about $100 more than the competitor's quote, yet we still decided to go with you. We realise it is hard to compare between different products and prices, but at the end of the day, you almost matched the price of the other quote, and you spent the time with us to make us feel comfortable with our decision. We wish to thank you for this and I will most certainly recommend you personally, and Kresta, for any friends and family who are looking for curtains and blinds in the future. Kind Regards, Ryan M. and Erin W. from South Australia
I had plantation shutters installed and the quality and look is beautiful. Thanks Frankie and Robbie. Tania W. from Queensland
Good Afternoon, I had Mary your consultant out this morning and have happily signed up for my blinds and verticals....I just also wanted to say that I am very pleased with the service I have received from your receptionists who called to arrange my quotation. She was very courteous and was able to fit in a time very promptly which suited my busy diary. Mary was my consultant and she arrived on time and was very impressive with her product knowledge and efficiency in measuring and presenting me an on the spot quote. I was very pleased with the price and hope that when the blinds arrive I am also happy with the installation and quality. I would happily recommend Kresta to my friends. Congratulations. Regards, Barbara B. from Victoria
My experience with Kresta has been nothing short of exceptional! From my initial email through the website, the first contact with Stephanie over the phone, our in home measure followed by 2 hours in the showroom (on her Saturday off no less) and then her willingness to help with my last minute changes have all exceeded expectations. The installation went perfectly and the actual curtains and blinds are as good as what we saw in the showroom. Thanks to Stephanie, our dream home is perfect. Joel C. from Queensland
I wanted to commend Judy on her absolute amazing customer service and beautiful personality as well as commend her for her ability to deal with one of the most difficult customers there is, my husband. Rhalina A. from Western Australia
Good Afternoon Tammy, Thank you very much for helping to resolve the job. The new pieces are installed now and they look great. You've been a great help and have been instrumental in turning around our experience with Kresta - Diana and I appreciate that a lot. I also wanted to let you know that we've been very happy with the service we received from Mario. He had a great attitude and was very supportive despite the 3 times he had to visit to complete the job and is a real asset to Kresta. Thanks again Tammy. Kind Regards, John V. C. from Victoria
Thank you Cheryl for ordering in my blinds & installation well before the end of June. I am very pleased with the blinds for the bathrooms & the 3 blinds for the kitchen - even though I had to choose another colour. The fellow that installed them was quick & efficient & cleaned up after himself. I was very impressed. Thank you for your excellent service. Kind regards, Liz B. from Western Australia
To the beautiful team at Kresta, thank you just doesn't seem to cut it, but THANK YOU. My little sister shared my story about my medical struggles I have been going through recently with you & you generously donated curtains for my bedroom to help with my daily migraines by creating a dark space. What you have done is going to make a huge difference to my daily life. I am so grateful to you as is my entire family. You have definitely made life long customers from us all. Xx Jade C. from Victoria (Facebook)
I went to the Kresta stand at the Subiaco Home Base last week, and I must say that I was very impressed with the quality of stand and the products. Also I found the lady who served me (Helen, I think) to be highly professional and friendly! I will definitely be going with Kresta to upgrade my blinds. Well done! Archie M. from Western Australia
We have had six Auto Sun blinds installed on our villa in Tarrawanna [Wollongong] over the past four years. We are having the exterior of the villa painted this week and wanted to remove the awnings temporarily. I remembered the installer saying that they had to be 'locked' before attempting removal but could not remember how to do so. We visited the Unanderra store on Saturday 9/5/15. The young woman in charge was very helpful but there were no installers available to assist so she undertook to call on Monday morning. At home I examined the awnings but could see no obvious locking mechanism. On a whim I rang the Broadmeadow, Newcastle showroom where they gave me a number for an installer called Kevin who very conscientiously answered his work phone even on a Saturday. He was helpfulness itself and guided me through the locking procedure over the phone with me at the top of a ladder. Kevin did not have to do this on his day off and he spent considerable time guiding me through the process. His expertise and manner were much appreciated. In this day and age it is rare and refreshing to receive complimentary advise and assistance. All your staff we talked to on Saturday at Unanderra and at Broadmeadow, but especially Kevin, were so helpful and knowledgeable. They are a great advertisement for your company. We have had a long association with Kresta at our current and previous homes in Wollongong. In March 2014 we had a protracted, unpleasant experience with a representative who is no longer working for you. The matter left a lingering poor impression that has been more than wiped clean by your current staff. Congratulations on your staff selection and development procedures. Please pass on our thanks again especially to Kevin. Yours Faithfully Paul D. from New South Wales
The installer, Mohamed, was totally professional and helpful. He offered suggestions for the installation and operation of the awnings. His manner was friendly and courteous. He was very efficient and provided excellent service. What a Professional Awnings Installation! Mark P. from New South Wales
Thank you so much for fixing the problem with our blinds with your brilliant customer service. Your support, thoughtfulness and prompt response meant so much to us. One of your excellent representative from Kresta Dandenong provided brilliant customer service. You went above + beyond. Thank you for bringing peace + happiness into our home. I would give a super Kresta Review. Judith L. & Raymond C. from Victoria
Kresta Lidcombe: To whom it may concern, after having issues with getting the order processed we were extremely pleased to have Mohamed come and do the install. Mohamed has been very helpful along the way and if it was not for him we would not have gone ahead with our Ziptrack Awnings. We had our Ziptrak Awning installed and are very pleased with the way they turned out, Mohamed was very professional the whole time he was here and even cleaned up all the dust they made. We had a family member here when the awnings were finished and they are now wanting to have the same awnings installed at their place, I told them to contact Kresta and make sure that Mohamed does the install. Thank you. Ariel V. from New South Wales
Anthony is a very friendly, courteous, professional service and young man. Keep him! Paul H. from Queensland
Thank you Kresta Tweed Heads. This is to record our complete satisfaction with the replacement of six Venetian blinds in our home at Robina on 18th February. The entire transaction was carried out in a very satisfactory manner by friendly staff, from the initial measuring, quote and placement of order, plus worthwhile helpful advice as to the type of material and colour by Sam, then to the payment schedule by Sherrie, who made the whole transaction an easy plan to follow to completion with her very helpful instructions. The delivery and fitting were both made on schedule by Jose, who provided excellent workmanship, as well as cheerful presence while our new blinds were fitted. All told, it was a very nice experience. Rudolph & Norma L. from Queensland
Mary came to give me a measure and quote last 15th of Wednesday April 2015 from Kresta Wollongong and we have decided to go ahead with the four quotes she gave us. I would like to thank Mary for her help. She had great insight and had great suggestions for blinds and curtains. I look forward to hearing from you when our Curtains and Blinds are ready to install. Trudy S. from New South Wales
Thanks again for your help, advice, and most of all your patience with me choosing our blinds. They were installed Friday and they look amazing. We are very happy and it was a great choice for blinds. Anna B. from New South Wales
I would really like to thank LAUREN from Kresta. I popped in Kresta Cannington a few weeks ago looking for a whole house fit out and what a lovely beautiful pleasant girl she was, I liked her immediately we talked about blinds and she showed me some called "CINDER" which was the perfect colour. I was looking for classy with out looking cheap at all ( I felt the ABC ones were a bit cheap and nasty ) her pleasant attitude and nice taste helped me to decide to order from Kresta and Judy came over yesterday and measured and I look forward to having them installed. It was a pleasure dealing with Lauren. -- Gillian R
Great after sale service! I visited the Kresta Lidcombe Showroom to try to solve two problems with a couple of Kresta blinds I own. While moving the blinds, I broke some parts and misplaced others. I had the pleasure to talk to the Service Manager at the store and he found the spare parts and explained to me the best way to fix both blinds. I usually find that the post sales process in companies are not as good as the initial sales process, but at Kresta Lidcombe, the Service Manager sure knows how to provide an excellent service. Thank you again for your help. Leonardo., G
I received my quote for Sheer curtains and roller blinds approx 9 weeks ago. I had read reviews online and therefore wasn't planning on using Kresta. I just happened to be passing their Kresta Cannington store on my way to one of their competitors so I decided to pop in. Straight away the level of service, information, product knowledge and big smiles surprised me as I wasn't expecting any of this. The sales representative came to my house, lovely lady who was very genuine and honest. I asked about all the negative reviews online, she was honest enough to tell me that the company had new management who were focusing on customer service, they were in the process of making a lot of chages to their supply chain and manufacturing so there had been some transitional issues, which Kresta are almost on top of now. I loved their product, the sales persons honesty so I decided to go ahead with the quote. As I expected the sheers took approx 7 weeks but they were certainly worth the wait. So I am very happy with my products and I must say I am pleased I made my decision to use Kresta after giving them the opportunity to tell me what they could do for me. Good on you Kresta and I wish you all the success. Certainly 1 happy customer here!! Nick
Reading all the reviews about this company I feel somewhat out of place on this forum. However, I wanted to post my very positive experience with Kresta. I am delighted with my roller blinds, the sales person was very professional and informative, gave me the advice I needed not what I wanted to hear and it has worked out brilliantly- thank you Kresta. I am taking the time to write this review as I believe we live in a world where we're are quick to criticize and complain. However, not to praise for a job well done as was the case for me. I would recommend Kresta to my family and friends and I look forward to getting them involved when I am ready for my outdoor cafe blinds. Zane., WA
"We at Ultimate were very impressed with Michael's knowledge and professionalism service for blinds. He was very helpful and over exceeded all our expectations. His attention to detail and ability to give us a quote straight away - sold us on the deal. He was very friendly and a great sales man to deal with, thus we have recommended him on other projects." Carmelina., V, Kresta Blinds QLD
I recently had four sets of Panel Blinds installed at my home, and would just like you to know that I am very happy with the end result. The ladies in your Kresta Aspley showroom were always very helpful and polite, as was the man who took the measurements and the fitter and his off-sider. In particular, I would like to commend one of the ladies from your showroom. When I reported that one of the glides did not run as smoothly as the others, she offered to come to my home ON A SUNDAY AFTERNOON, to rectify the problem. Surely that was well above "the call of duty", especially being on a Sunday! In addition to her travelling time, Dianna would have taken over 30 minutes of her own time to rectifying the problem. With best regards and thanks to all. John., W.
I would like to say how impressed I am and I can't say enough praise about the service I have received so far from the ladies at the Kresta Ipswich Showroom. Also Stephanie, who came to my home to measure the windows and helped me choose the right blinds for our needs. All three Ladies made the experience a pleasure to do business with Kresta Blinds. Something I didn't get from another Blind company from Ipswich. Many thanks Karren
I have recently had some great service and recommendations for my blinds in my new home. I was especially pleased with the personal service I received from a lovely lady on the floor called Natasha, I was in fact so happy I have since sent a few of my friends in to see the same lovely lady, they were also very pleased, and provide Excellence Customer Service to everyone. Well done Kresta Mile End showroom's staff in South Australia. Deb.
Called into your store on Wednesday 4/2/2015 to choose some vertical blinds for my new home in Aveley. If not for your astute, and extremely knowledgeable mature staff member (didn't catch her name) I would have bought blinds that were not able to be used on my sliding doors. The kind of customer service I received was exceptional, advertising a company couldn't buy!!! Christina., D
I would like to acknowledge the great customer service received from Kylie from the Kresta Mandurah showroom. She went over and above to ensure that I was able to receive the spare parts that I needed for the Kresta blinds that are throughout our home. She was friendly, helpful and professional, what a lovely change in this day & age. Thanks Kylie!" Robin.
To me, as a new home buyer, I find Kresta through Internet probably like most of the reviewers here. After filling the Free Measure and Quote form on their website, they called me the next day, and I booked the measure and quote on the following weekend, the lady from their Kresta Osborn park showroom was pretty professional to provides me three panel blinds, four rolling blinds and suggested the colour all of my family member like and also matched my furniture well. With another two weeks, The fitter also very polite and when he completed the installation, brought all rubbish back with him. I do not have young kids, but he insist to install a bracket to fix the rope for two of the rolling blinds, because it is government requirement. As of payment, I have no issue with the arrangement, which required 50% deposit first, then pay full, then they come to install. I did inquire the other blinds company, they almost the same policy. Zen
I would say that, Kresta provides best customer service to the customers. We bought Venetian blinds of Kresta about three months ago. The Representative called ahead and was on time. We selected white Venetians for our living area, it was installed in the four weeks as stated by the Representative. The fitter did an excellent job and even cleaned up after himself. I would not hesitate to recommend Kresta Cannington to all my friends and family. Leslie
Unlike the above review I cannot fault the service I received from the Kresta Lidcombe Store. I visited the store and the manager patently spend time with me discussing options on roller blinds for our home. She was a wealth of knowledge on the blinds and very helpful. Everything was explained to me from where the blinds were made, to the time it would take and the payment policies etc . She suggested I book a representative to visit my home. As promised the representative called the day before and organized a time to visit me. Carlos arrived right on time , was very professional and I had no qualms about signing up right then and there.I did a bank transfer that day and the next day I received a call from Magen the manager to advise me they had received the money and the order would be processed that day . Three weeks later I received from the lady in charge of organizing installations a call saying my blinds were ready and the fitter could fit them in three days. Once again I transferred money and once again I received a phone call from Magan advising me they had received payment and confirming my blinds would be fitted on the organized day. They arrived promptly at the scheduled time and did a fantastic job installing the blinds, he was very assiduous and cleaned up everything before he left my home.The whole process from ordering to installation was done within a month. I am very happy with the service provided and would use Kresta again in a heart beat. The company should be congratulated , on their choice of staff it was an absolute pleasure to deal with them. Lal
Kresta provides a fantastic service for blinds. I had plantation shutters installed in my unit and I am absolutely thrilled with them. They look fantastic. Rob, who installed the shutters was just so professional and lovely. All packaging was taken away leaving no mess whatsoever . A huge thank goes to Rob & Graham who did the measure and quote and to all the lovely girls that I have spoken to in the office. Thank you to all of you. Kresta should be so proud of all of you. Ros., Kresta Blinds SA
Donna Provides a professional guidance for blinds for me. On the 20/8/13 a Kresta sales consultant by the name of Donna attended a property that I was in the process of purchasing. I found Donna to be very professional and helpful with my requirements - she was awesome. The blinds were installed recently and they look amazing. There is no doubt Donna knows her job, and this reflects highly on her and Kresta. I believe that Donna is an asset and great ambassador for your company and I have no hesitation in recommending Donna or Kresta to my friends. Thank you Donna K., Delongville. Kresta Blinds SA
Kentish provides a positive feedback for blinds: Kresta sales representative, Nic, came out to give me a quote on new slimline Venetian blinds on 02/10/13. Nic's friendly manner and his careful explanation of products available left me with a feeling of confidence that the blinds would meet my expectations, and that Kresta was the right choice of supplier for me. His confidence in his presentation and ease with quick measuring around the house even won over my 'watchdog-on-the-job' terrier who left him alone after an initial cautious bark! Thanks Nic Kentish., VIC
We had a plantation shutter installed in our bedroom recently, and just wanted to let you know how happy we are with it. He has done great installation service for Blinds. And also it looks fantastic, makes the room cooler and reduces noise from outside! It has exceeded all our expectations - in fact, we are so happy we are going to get a quote for more. Also a big thank you to Frankie the installer, who did a brilliant job. Baker., Kresta QLD
We had a quote tonight from Brent and we were overly impressed with his knowledge, service and general politeness. It's sales people like Brent that would make me want to recommend Kresta to my friends and family. As a matter of fact, my mum and grandparents are looking for new blinds and I will be recommending Brent! He did a fantastic job and rest of the team are half as good as he was, it will be a great experience all round. Damien., Kresta VIC
Would you kindly pass on a huge thank you to (Kresta Sales Consultant) Peter for all his assistance when he recently came to our home to provide us with a measure and quote. As a happy customer, we had a super kresta blinds experience Peter helped us with colours, and explained all the various options. He even made the time to share a cup of tea with us! We are extremely happy with the service provided, and now I am eagerly awaiting the installation of our various blinds. I am certain they will make a stunning difference to our home. Also a big thank you to Susan for assistance in the Kresta Blinds Canberra showroom, and the generous 'Home Show' discount. Around 15 years have passed since we replaced our last Kresta Vertical Blinds - Kresta certainly produces quality products! It's been a pleasure dealing with Kresta!! Thanks again." Salem.
Extremely happy with the sensational customer service provided by the Canberra Kresta Store Manager. She was wonderful to deal with, quickly resolved my query, and followed up as promised - I couldn't have asked for anything more. On top of that, I was very impressed with Kresta's wide product range and competitive prices. Will definitely refer friends and family. Boman
The blinds have been fitted and work well. The gentleman that came and fitted the blinds was the best trades person I have had come and do work for a very long time. A good representative of Kresta. Impressed. Roberts., Kresta WA
I won the Courier Mail Home Show 2013 prize and have recently had my selected blinds installed. Thank you so much for such a generous prize. We had been saving to purchase the remaining blinds for our new home, so it couldn't have come at a better time. It did take a little while to get the 'ball' rolling but every member of the team were polite and respectful. I really need to give an extra big high five to the installation team. I was concerned you may have outsourced that part of the process but the guys were really proud of what they do and the product they were installing. The blinds are fantastic. We replace some PVC Venetians with shutters along the north side of our house and have been blown away with how much they control the light and temperature. The slim-line verticals are blocking out the western sun in our laundry and garage and the see through roller blinds are just what we need to control the little bit of glare in our south facing room without blocking out the view. Fitz-Herbert., Kresta QLD
Just had my blinds installed and they look AMAZING. Would just like to give a special mention to the service provided by my consultant Tracey from Campbelltown. Not only was she friendly from the outset her interior design advice on what would and wouldn't look good was outstanding, and it didn't end when she walked out the door she maintained contact with me to ensure I received the best deal possible and to make sure we were prepared for install. I will surely be telling my friends to ask for Tracey personally. On a final note I must say I was also happy with all the service from the ladies in the office to Ross my installer keep up the good work guys ;-)
I had a slimline venetian blind installed in my bathroom and was very impressed with the service and the installation. It was a tricky window so I needed a Kresta representative to come and measure it. He was delightful and very professional. Thank you Kresta, you will be highly recommended to friends and family!
I just wanted to say a huge thank you to Les, my Kresta consultant from Penrith. Not only did Les turn up to my new property on time, he has a wealth of knowledge when it comes to blinds. It was the first day I'd seen my new property so I had no idea where the windows were, what would look best, what I wanted or even given thought to colour schemes. Les had some great suggestions and he was extremely patient throughout the whole process. The girls in the Penrith showroom were friendly too. I will not hesitate to recommend Kresta in the future. Les made it such an enjoyable experience.
Wow! Every time we use Kresta you just get better and better! The two lovely people who came to measure and quote, Kylie at the Rockingham store who answered all my phone queries, and the fantastic installer, who couldn't have been nicer and was a very quick worker. The roller blinds in all three rooms look fantastic, they sit perfectly and block out all the light. Thanks so much to everyone who was involved.
Last week a Kresta consultant came to measure and quote for blinds for the house we are renovating at Mooloolaba. I found her friendly manner and product knowledge was terrific. She was able to help me sort out my blinds, and was interested and helpful in the whole finished look. She even offered to come back and double check the measurements after our plasterer had done the windows, which she did with no reminder needed from me. I am very excited about my new blinds and it's all thanks to the service I received. There was no question of going with anybody else. She must be a very valued member of staff, and a big thank you to her again.
The consultant I dealt with at the Morphett Vale store was extremely professional, and had the most amazing ideas. She provided excellent service, and I am 100% happy with my new blinds.
The fitter who installed my Kresta shutters was a delight to have in the home, and he cleaned up when he finished. I'm very happy with my shutters, they're great at keeping the heat out. Thank you Kresta!
We were very impressed with Donna, our Kresta sales consultant. She arrived at the correct time, was informative, fantastic with her suggestions and colour choices, and gave us advice on other windows as well, which we went ahead with. She has also kept us informed of the progress of the order. What a brilliant asset she is to your company! Congratulations and thank you.
My wife and I were in your Joondalup store today and met with Audrey. What a change to meet someone who really cares. Her knowledge of the products and her advice has been a great help to us. We look forward to meeting up again when our house is completed. Thank you.
I'd like to thank the staff at Kresta for excellent customer service! The professional service we received was great - the friendly and helpful girls at the shop counter; Barbara who measured, quoted and provided excellent advice, and Ian, who promptly turned up and efficiently finished off the fitting. Thank you!
I just wanted to pass on my thanks to Peter and the Fyshwick Kresta team for their excellent service. Peter was just outstanding to deal with. His product knowledge and service were well above what I had previously received from other companies. He sat down and explained the colour choice, materials and gave me an on-the-spot quote. I will not hesitate to refer them to friends and work colleagues. Keep up the great work.
I had someone install my roller blinds on Monday, 30th April 2012. I just wanted to let you know what a wonderful employee you have, unfortunately I can't remember his name. He was very friendly, cheerful, helpful and knowledgeable. I would definitely recommend Kresta Tweed Heads to anyone on the Gold Coast looking to purchase blinds.
Hi Carmela, I'd like to pass on a huge thanks for all of your work with our roller blinds. we're really impressed with the colour and look! Please pass on our thanks to Jill and Andrew for investing so much of their time, too. Thank you again. -- A & C, QLD
I would like to compliment Luke (who installed our blinds in Morley last Friday afternoon). He was having an extremely busy day but was exceptional in his good service and was very obliging. Luke is the type of person you would like to deal with at any time. It is a pity there are not more like him! He is great at his job.
I would like to thank Kresta Osborne Park for their care and knowledge in supplying me with cleats, hooks, instructions and information on child safety for my Kresta blinds. I will certainly use Kresta again.
The service I received from Kresta was great. I booked online and they responded within 24 hours. The consultant was brilliant, he was very helpful and gave me so much information.